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High-Performance Coaching Program
Welcome to StellaHP Tutorial Center
Welcome & Introduction
How to Approach this Program
Modules & their Components
Meet the Stella Team
High-Performance Coaching System Overview
Introduction & Learning Outcomes
Our High-Performance Coaching System
How StellaHP High-Performance Coaching is Different
Coaching Conversation Methodology
StellaHP's 7 Disciplines of High-Performance Coaching (1:57)
Quick Review
Quiz - High-Performance Coaching Overview
Reflection Questions
Understanding Coaching
Introduction & Learning Outcomes
What is Coaching
Benefits of Coaching
Help People Reach Their Full Potential
The Coaching Triangle in Organizations
Quick Review
Quiz - Understanding Coaching
Reflection Questions
Discipline 1: Drive for Results
1.1 Introduction & Learning Outcomes
1.2 Measurement
1.3 Objectives & Key Results (OKR's)
1.4 Universal Key Result Measurement Categories
1.5 Dashboards & Key Result Visualization
1.6 Accessing Stakeholder & Third-Party Alternative Data
1.7 Mapping Your Organization to Reinforce Understanding of Who Does What
Discipline 2: Focus on Critical Work Behaviors
2.1 Introduction & Learning Outcomes
2.2 Motivating Your Staff
2.3 The ABC Model of Behavior
2.4 About Activators
Quick Review - ACTIVATORS
Quiz - About Activators
2.5 Introducing Behavior
2.6 Behaviors vs. Results & Judgments
2.7 Critical Work Behavior
Quick Review - BEHAVIOR
Quiz - Understanding Behavior
2.8 Introducing Consequences
2.9 The Four Consequences
2.10 Quick Review - CONSEQUENCES
Quick Review - Activators, Behavior & Consequences
Quiz - Focus on Critical Work Behavior
Discipline 3: Provide High Levels of Positive Feedback to Reinforce Behavior
3.1 Introduction & Learning Outcomes
3.2 Why use Positive Feedback
3.3 Reinforcers vs. Rewards
3.4 Pairing - Your Ability to Influence
3.5 Positive Reinforcement or Praise
3.6 The Positivity to Negativity Ratio
3.7 Praise Methodology 1 - Face to Face
3.8 Ban the But
3.9 Praise Methodology 2 - Uncovering Behavior from Results
Quick Review - Positive Reinforcement
Quiz - Provide Positive Feedback
Discipline 4: Willing to Address & Coach Poor Performance
4.1 Introduction & Learning Outcomes
4.2 Defining & Understanding Feedback
4.3 Feedback & the Brain
4.4 Coaching Methodology 1 - Corrective Feedback
4.5 Coaching Methodology 2 - Impact Message
Quick Review - Corrective Feedback
Discipline 5: Have a System for Noticing What People are Doing
5.1 Introduction & Learning Outcomes
5.2 The Why and What of Systems
5.3 System for Doing LAPS
5.4 Doing LAPS Case Studies
5.5 High Performance Systems to Develop
Discipline 6: Support (Serve) & Develop Your People
6.1 Introduction & Learning Outcomes
6.2 Framework for Developmental Coaching
6.3 Develop & Work with Well-formed Goals
6.4 How to Ask Powerful Questions
Discipline 7: Create Purpose by Linking Work and its Impact on Organization Performance
7.1 Introduction & Learning Outcomes
7.2 What Creating Purpose Means For You
7.3 Integrating Purpose Into Your Workplace
3.7 Praise Methodology 1 - Face to Face
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